Video Five: Rules of the Road

Rules of the Road continues where we left off in the last module, Navigating the Road Blocks, and is about exploring cultural differences you could encounter in the workplace and how a culturally competent workplace functions. This continues the learning of how to identify and address potential cultural barriers and how to foster effective communications across cultures. Tackling things such as how to avoid acronyms and abbreviations, dealing with humour, greetings, small talk and how important it is to cultivate respectful curiosity are all being tackled here.